Solar technology is the core Competitiveness Branch of Sunowe. We have an excellent research and development team to ensure that photovoltaic technology innovation. Our company engaged in basic research, applied research and new technologies to improve the existing production technology and industrial studies. Our Chief Engineer has 10 years of experience in research and development of photovoltaic technology. Meanwhile, we also invited the world's leading experts as technical advisers in silicon, solar cell device physics, testing and simulation. Technology and the development of advanced photovoltaic manufacturing equipment, has accumulated a wealth of knowledge, skills and experience. Companies with the State Key Laboratory of Silicon Materials, Zhejiang University and other research institutes to establish a long term research cooperation. Sunowe has strong technical force since its inception has been to provide first-class service mission, providing a comprehensive, timely and quality services to our customers. Now, we have a number of technical engineers with rich theoretical and practical experience to provide good technical support to our customers. Theoretical guidance to the scene from the exchange, we will give you satisfaction. Purpose : providing quality products and services to its customers efficient service. 1、 The concept of service-oriented needs of the customers with quality services 2、 Approaches : a multi-level, full-service approach. Create a perfect image services 3、 Standardization of service objectives : the highly efficient services to the satisfaction of customers experience. Technical services form : 1、 Telephone business advisory services:0086-0575-88919885(sales service in factory)、+49-89-3260-6855(sales service in Germany); technical services:0086-0575-88919121(technical DFID) 2、Internet consulting services companies to take advantage of internet provide technical support to customers convenient service, clients can understand on-line product information, Information technology can also tell us feedback, we will be the first time for the customer to solve the problem. 3、A tour telephone technical services center will conduct telephone interviews with clients regularly or irregularly, query our customers how is the satisfaction by using our products, and help clients identify problems and solve problems in a timely fashion. 4、Technical training sessions will be held non-technical training seminars for customers, technical seminars. Technical engineers will practice their technical experience, research and exchange information with our customers. Meanwhile, we provide further technology information of new product developments to provide the customers. Commitment to providing quality products and services we insist on efficient service. |